Ireland
IT Support Analyst en Hertz ITIL Foundation V3
Computer Networking
Education
BCS - AXELOS 2015 — 2015
ITIL® Foundation certificate in IT Service Management, Information Technology
CPL IS 2014 — 2014
Career Preparation Path - Management
CPL IS 2013 — 2014
Career Preparation Path - Coaching and Training
Universidad de Murcia 2008 — 2009
Master's degree, Secondary Education and Teaching
Universidad Católica San Antonio de Murcia 2005 — 2006
Internship, Radio and Television
Universidad Católica San Antonio de Murcia 2001 — 2005
Bachelor's degree, Communication, General, 5,8
CompTIA
CompTia A+ 801-802 Certification, IT
Experience
Hertz March 2015 - Present
Cpl Jobs Ireland - Hewlett Packard March 2014 - March 2015
Cpl Jobs Ireland - Hewlett Packard March 2013 - March 2014
GTM Television January 2008 - October 2012
Libertad Digital May 2007 - December 2007
Vocento February 2006 - October 2006
Universidad Católica San Antonio de Murcia September 2004 - February 2006
Skills
Avid Pilot, Broadcast, Microsoft Office, Case Quality, Password Reset, Avid Newscutter, Edición de vídeo, Vector News, Avid Capture Manager, Avid Media Composer, Entrenamiento, Escritura, Cool Edit, Avid Flight Plan, Windows XP, Retransmisión, Training, Audiovisual, Redes sociales, Vídeo, Operating Systems, Writing, Avid Unity, Español, Servicio de atención al..., Avid Xpress, Active Directory, Broadcast Television, Incident Coordination, Avaya IP Telephony, Networking, Avid, Video Editing, Sound Editing, Adobe Creative Suite, Vector Box, Redes informáticas, Avid Interplay, Deko, Soporte técnico, Service Manager 7, Citrix, Social Skills, Call Quality, Avid ISIS, Troubleshooting, Solución de problemas, Incident Management, Ticketing tools, Final Cut Pro