Andrea Anna Bakóné Fábián
Hungary
Technical Support Analyst and Language Pretester at CPL
Information Technology and Services
Education
University of ELTE, Budapest 2010 — 2014
Bachelor's Degree, Philologist in Romanistics, specialised in Spanish and Romanian Studies
University of Péter Pázmány, Piliscsaba 2006 — 2009
Bachelor of Arts Degree, Philologist in English Studies
European Business Polytechnic, Budapest 2007 — 2008
Tour Guide, certified in 5 languages (English, Spanish, German, Romanian, Hungarian)
Universidad Autónoma de Madrid
Facultad de Filosofía y Letras - Grado en Estudios Hispánicos
Experience
Manhattan Language School and Nyitok Open Learning Centre March 2014 - Present
Hewlett-Packard May 2011 - March 2013
Katedra Language School February 2010 - September 2011
Manhattan Language School January 2010 - September 2011
Világnyelvek Language School January 2010 - September 2011
Skills
IT Management, Performance Management, System Administration, ITIL, Quality Assurance, Service Delivery, Software Documentation, Business Analysis, Languages, IT Service Management, Management, Servers, Call Centers, XP, Windows 7, Human Resources, Windows Server, Virtualization, Lotus Notes, Active Directory, Technical Support, Recruiting, HP, Windows XP, IT Operations, Telecommunications, Troubleshooting, Language Teaching, Training, Customer Service, Team Leadership, BMC Remedy, Windows