Belfast, United Kingdom
Service Delivery Manager at Translink
Transportation/Trucking/Railroad
Education
University of Ulster 2012 — 2015
Master of Science (MSc), Business Improvement
University of Worcester 2005 — 2008
BA Hons, Education, 1st Class Hons
Experience
Translink August 2013 - Present
Translink July 2011 - August 2013
Chartered Institute of Logistics and Transport in United Kingdom May 2012 - May 2013
Translink January 2009 - July 2011
Chatterbox Day Nursery and Afterschools September 2004 - May 2010
Wm Richardson and Son July 1992 - June 1999
Stena Line January 1994 - April 1996
Expeditors International June 1994 - March 1995
Sea Containers March 1992 - June 1994
Roadferry Limited January 1990 - April 1992
Skills
Hotel Booking, Team Building, Budget Monitoring, Training Delivery, Staff Supervision, Shipping, New Business..., Maritime, Air Freight, Leisure, Tour Operators, Safety Management..., Contract Management, Public Transport, Marketing Budget, Warehousing, Trade Shows, Change Management, Advertising, Negotiation, Business Planning, Sales Presentations, Business Development, Team Leadership, Project Management, Marketing Strategy, Email Marketing, Direct Marketing, Marketing, Contract Negotiation, Budget Proposals, Staff Development, Rail Operations, Travel Planning, Transportation, Leisure Travel, Event Planning, Department Budgeting, Budget Process, Travel Management, New Business Development, Social Media, Management, Customer Service, Budgetary Control, Staff Management, Tourism, Freight Forwarding, Rail, Business Networking