Old Woking, Surrey, United Kingdom
Technical Support Engineer at Esteem IT Managed Services
Computer Hardware
Education
University of Ulster 2014 — 2017
Bachelor of Science (B.Sc.), Business Studies
iLearn Lexmark Global Learning 2013 — 2013
ITIL® 2011 Edition Foundation, Information Technology, 89%
iLearn Lexmark Global Learning 2013 — 2013
CompTIA® A+® Certification, Computer Hardware, Networks, & Operating Systems
iLearn Lexmark Global Learning 2013 — 2013
CompTIA® Server+® Certification (2009 Objectives), CompTIA® Server+® Certification, 91.43%
HP Education 2006 — 2006
CompTIA Server +, Proliant Servers
Institute of Computer Sciences, Islamabad Pakistan 1996 — 1997
Certificate of Computer Networking, Computer Systems Networking and Telecommunications, A
Computer Sciences Islamabad Pakistan 1995 — 1997
Associate Diploma in Computer Hardware Technology, Computer Hardware Technology/Technician, A+
Institute of Computer Sciences, Islamabad Pakistan 1996 — 1996
Certificate of Computer Software, Software Applications, A+
Experience
Victoria Imports June 2015 - Present
University of Ulster Students Union February 2015 - July 2015
Esteem - IT Managed Services February 2014 - February 2015
Lexmark GB January 2013 - December 2013
A&O IT services (Founded over 20 years ago, A&O Services offers a comprehensive suite of IT service) July 2010 - January 2013
Pinetree Technologies September 2007 - June 2010
Synstar HP CDS February 2006 - August 2007
Barron McCann Limited June 2004 - December 2005
Getronics UK Ltd July 2001 - May 2004
Skills
Disaster Recovery, Help Desk Support, POS, DOS, Active Directory, Cat5e, Microsoft Exchange, Troubleshooting, VPN, HP, IT Operations, EFTPOS, Routers, Windows 7, Operating Systems, ISS300, TCP/IP, ITIL, Technical Support, Soldering, IT Service Management, Service Desk, Computer Hardware, Laptops, Incident Management, System Deployment, Service Delivery, Microsoft Forefront..., Service Management, Windows Server, Dell Computers, Windows NT, Windows, Networking, Network Administration, DNS, Wireless Networking, Windows Vista, Servers, Antivirus, Sla, Scanners, Printers, Data Cabling, Hardware