Belfast, United Kingdom
Head of Solutions at Capita Managed IT Solutions
Information Technology and Services
Education
University of Ulster 1998 — 1999
PgDip, Computing & Information Systems
University of Ulster 1995 — 2008
Computing and Information Systems, Information Technology
Belfast High School 1988 — 1995
Experience
Capita Managed IT Solutions October 2014 - Present
Capita March 2013 - Present
Northgate Managed Services Limited September 2011 - March 2013
Steria June 2007 - September 2011
Steria June 2007 - June 2008
Northern Ireland Fire & Rescue Service January 2000 - May 2007
Skills
Troubleshooting, Storage Area Networks, Data Center, IT Service Management, CRM, Competitive Bidding, Mobile Device Management, Customer Engagement, Storage Solutions, Pre-sales, Transition Management, Project Delivery, Solution Development, VDI, Service Design, Perimeter Security, Cloud Computing, Consultancy, Strategy, Server Architecture, Proposal Writing, CommVault, Private Cloud, Consultants, Managed Services, Solution Architecture, IBM Servers, Technical Presales, HP Proliant, Service Transformation, IT Outsourcing, ITIL, Service Management, Bidding Process, IT Strategy, Network Security, Dell Computers, Professional Services, Outsourcing, Desktop, Client Engagement, Bid Writing, Technology Roadmapping, Solution Design, Windows Server, Technical Assurance, Virtualization, Desktop Computers, Solutions Development, Backup