United Kingdom
Online Media
Education
The Open University 2006 — 2006
Professional Certification in
University College London, U. of London 1994 — 1997
Bachelor of Science (B.Sc.)
Experience
Erudite Research and Consultancy October 2012 - Present
Serco Plc September 2008 - November 2012
Everywoman Ltd. February 2007 - September 2008
NPSA February 2005 - January 2007
Elsevier Science 1998 - 2004
Skills
Web Content Management, Stakeholder Management, Content Strategy, Content Management, Usability, Matrix Management, Online Production, Online Publishing, Product Management, CMS, Journals, Online Communities, Business Strategy, Website Management, Strategic Planning, Strategy, Information Architecture, Google Analytics, Customer Analysis, Digital Strategy, User Experience, Publications, Customer Journey Mapping, Preparing Business Cases, Launch Of New Products, Omniture, Web Analytics, E-Learning, Web Content, ITIL, Customer Focused Design, Agile Methodologies, B2B, Publishing, Website Testing, Blogging, Digital Marketing, Digital Media, Line Management, Usability Testing, Customer Insight, User Experience Design, Social Media, Marketing Communications, Website Administration, Copy Editing, Marketing Strategy