Ireland
Group IT Service Delivery Manager at Bank of Ireland
Banking
Education
ACCA, Leeson Park, Dublin 6 1993 — 1993
Post Grad Diploma: CDipAF, Accounting & Finance
Trinity College, Dublin 1989 — 1993
Bachelor of Science, Computer Science
St Davids, Greystones, Co Wicklow
Leaving Certificate, Maths & Sciences
St Andrews College, Booterstown, Co Dublin 1970 — 1978
Experience
Bank of Ireland November 2011 - Present
Bank of Ireland April 2001 - November 2011
VHI Healthcare October 1979 - April 2001
Skills
PRINCE2, SDLC, Software Project..., Business Process..., Business Intelligence, PMP, Systems Analysis, IT Strategy, Business Process Design, Business Process, Infrastructure, Enterprise Architecture, Requirements Gathering, Solution Architecture, Business Transformation, Project Management, Business Requirements, Service Management, Requirements Analysis, Data Migration, Business Continuity, Disaster Recovery, Service Delivery, IT Outsourcing, Outsourcing, Risk Management, Integration, Business Analysis, Health Insurance, Programme Governance, IT Service Management, Sla, Program Management, ITIL, User Acceptance Testing, Information Technology, Project Delivery, Change Management, Release Management, Governance, IT Management, PMO, Incident Management, Team Leadership, IT Operations, Stakeholder Management, Banking, Project Portfolio..., Vendor Management, Programme Office