Steven Chapman MIET MITP MIDiagE PEng LCGI
Swindon, United Kingdom
Customer Care (Service Delivery) Manager at Level 3 Communications
Defense & Space
Education
The University of Wolverhampton 2014 — 2015
Level 7 Post Graduate Certificate -, Module 1 - Wireless and Radio Engineering (7CS005)
Bournemouth University 2007 — 2008
Level 5 - Higher National Certificate, Telecommunications, Merit
The Royal School of Signals 2007 — 2008
Systems Engineering Technician Class 1, Electronics & Telecommunications Principles
The Royal School of Signals 2005 — 2005
R Signals JNCO's CLM Course, Command, Leadership & Management
Edexcel
NVQ, Providing a Telecommunications Service, Level 3
e-skills uk 2001 — 2005
Telecommunications Advanced Apprenticeship, Telecmmunications Engineering, Level 3
The Royal School of Signals 2002 — 2003
Royal Signals Systems Engineer Technician (Radio)
Honley High School & College 1996 — 2001
GCSE, 3 A's, 2 B's, 4 C's and D.
The University of Wolverhampton 2014 — 2015
Level 7 Post Graduate Certificate -, Module 2 - Advanced Wireless Technologies (7CS003)
The University of Wolverhampton 2014 — 2015
Post Graduate Certificate -, Module 3 - Design & Implementation of 4th Generation Networks (7CS004)
Experience
Level 3 Communications January 2015 - Present
UK Ministry of Defence January 2013 - April 2015
UK Ministry of Defence August 2010 - December 2012
UK Ministry of Defence March 2008 - July 2010
UK Ministry of Defence January 2006 - February 2008
UK Ministry of Defence April 2001 - January 2006
Skills
Telecommunications, Fibre Optics, LAN-WAN, VSAT, VoIP, Performance Testing, Technical Support, Testing, Satellite Communications, Service Delivery, Product Support, Resource Management, SDH & PDH, Secure Communications, Telecommunications..., Cisco Technologies, Leadership, Networking, VHF, Wireless Engineering, Risk Management, Project Planning, Network Implementation, 4G & LTE, Project Management, Staff Supervision, Security Clearance, Systems Engineering, Change Management, 2G, 3G, & UMTS, Management, Microwave Engineering, Communication Systems, Network Architecture, UHF, Information Assurance, Prince 2 awareness, Team Building, Mobile Communications, RF Engineering, Network Deployment, Network Engineering