Bolton, United Kingdom
Clinical Assessment Centre Manager at GMC
Insurance
Education
Bolton Higher Education 1986 — 1988
A level
Rivington and Blackrod High School
High School GCE
The University of Salford
Bachelor of Science (BSc), Professional Practice, 2:1
The University of Salford
Diploma in Nursing, Nursing, Pass
Experience
GMC October 2009 - Present
Bupa June 1997 - September 2009
Hope Hospital NHS July 1996 - June 1997
Bolton NHS Trust October 1991 - July 1996
Skills
Customer Service, Contact Centers, Healthcare Management, Strategic Planning, Customer Experience, Outsourcing, Performance Improvement, Service Delivery, Healthcare, Process Improvement, Public Sector, Employee Engagement, Management, Business Process..., Call Center, Leadership, Business Analysis, Stakeholder Management, Management Development, Resource Management, Vendor Management, Stakeholder Engagement, Coaching, Policy, Governance, Business Process, Culture Change, Training Delivery, Team Management, Hospitals, Recruiting, Mentoring, Project Planning, Project Delivery, Performance Management, CRM, Call Centers, Operations Management, Business Process Mapping, Healthcare Information..., Program Management, Team Leadership, Training, Project Management, Organizational..., Change Management, PRINCE2, Strategy, Business Transformation, Leadership Development