Leeds, United Kingdom
UK Head Secured Underwriting, First Direct Bank, UK Contact Centres & Digital Channels at HSBC
Banking
Education
The University of Manchester 1996 — 2002
Bsc (Hons), Financial Services
Associateship of the Chartered Institute of Bankers 1996 — 2000
Bsc (Hons), Financial Services
Experience
HSBC August 2015 - Present
HSBC January 2012 - August 2015
HSBC April 2011 - May 2012
HSBC April 2010 - April 2011
HSBC Bank Canada November 2008 - April 2010
HSBC August 2006 - November 2008
HSBC September 2004 - August 2006
HSBC International, Jersey April 2003 - September 2004
HSBC December 2000 - April 2003
Skills
Financial Risk, Credit Risk, Finance, Redeployment, Performance Management, Sales Management, Mutual Funds, Training, Stakeholder Management, Mortgage Lending, Investments, Loans, Insurance, Project Management, Management, Wealth Management, International Sales, Private Banking, Sales, TCF, International, Talent Management, Coaching, Credit, Portfolio Management, Customer Experience, Cross Selling, Disciplinary Actions, Cultural Diversity, Disciplinaries, Relationship Management, Strategic Financial..., Business Networking, Risk Management, Branch Banking, Financial Advisory, Banking, Business Strategy, Team Leadership, Media Relations, Strategy, Financial Services, Investment Banking, Service Quality, Employee Engagement, Change Management, Commercial Banking, Retail Banking, Strategic Planning, Credit Cards