Manchester, United Kingdom
Desktop and Application Delivery Manager
Research
Education
The University of Manchester 2015 — 2015
Management training programme (IT Services), Management/Leadership
The University of Manchester 2015 — 2015
ITS: Performance Management /Developing Your Staff
The University of Manchester 2014 — 2014
Developing a Customer Focused Service
QA Manchester 2013 — 2013
Automating Administration with Windows Powershell 2 - M10325
The University of Manchester 2013 — 2013
Training in Equality & Diversity Issues
Stockport College 2012 — 2013
EdExcel Level7 Diploma, Leadership and Strategic Change Management
QA - Manchester 2011 — 2011
Configuring and Troubleshooting Windows Server 2008 Active Directory- M6425
Bespoke Training Course 2010 — 2010
Repackaging and Application Migration using AdminStudio Enterprise 9.5
QA - Manchester 2010 — 2010
Planning and Deploying SCCM 2007 - M6451B
Novell UK (Edinburgh) 2009 — 2009
ZCM 10.1 Advanced Administration Course 10001
Experience
The University of Manchester December 2014 - Present
University of Manchester October 2004 - December 2014
University of Manchester Institute for Science and Technology (UMIST) April 1999 - October 2004
Manchester Metropolitan University August 1997 - April 1999
Manchester Metropolitan University April 1995 - August 1997
VICTORIA UNIVERSITY OF MANCHESTER February 1991 - April 1995
University of Huddersfield August 1986 - February 1991
Skills
eDirectory, Staff Management, Networking, Agile Methodologies, Application..., Change Control, Troubleshooting, Technical Staff..., VMware, Software Deployment, Technical Support, Infrastructure, Information Technology, Network Administration, System Administration, Security Patch..., Patch Management, IT Service Management, Business Analysis, SFIA, Service Delivery, Team Management, Windows Desktop..., Data Center, Controlled Release, SWOT analysis, Application Packaging, Leadership, Large Scale Deployments, Ishikawa, Linux, Kanban, Windows 7, Management, Requirements Analysis, Virtualization, Security, IT Transformation, Project Planning, Active Directory, Zenworks, SCCM, Process Improvement, PESTLE, ITIL, Windows Server, Project Management, ITIL v3 Foundations...