Falkirk, United Kingdom
Business Principal at Dyno Plumbing Scotland
Consumer Services
Education
The University of Glasgow 1997 — 2000
MBA, Business Administration and Management, General
University of Strathclyde 1986 — 1990
Marketing
Experience
British Gas Dyno Plumbing October 2009 - Present
SGS Limited November 2008 - July 2009
SGB September 2006 - October 2008
Dewar Brothers September 2001 - April 2006
Witzenmann UK (Formerly Martyn Scott Limited) January 1990 - August 2001
Skills
Sales, Business Development, Recruiting, Performance Management, Customer Satisfaction, Forecasting, Operations Management, Project Planning, Team Leadership, Time Management, Key Account Management, Leadership, Procurement, Sales Operations, Team Management, Management, Account Management, Negotiation, Strategic Planning, Business Strategy, Outsourcing, Business Planning, Process Improvement, Customer Experience, Project Management, Marketing, Sales Management, New Business Development, Logistics, Contract Management, Training, Strategy, Change Management, Customer Service, Contract Negotiation, Sales Process, Stakeholder Management, Start-ups, Team Building, B2B, Customer Retention, Management Consulting, Budgets, Coaching, Teamwork, Business Process..., Marketing Strategy, CRM