Finland
Business Analyst at ECHA
Government Administration
Education
Paisley University 1996 — 1997
PgDip IT
The University of Glasgow 1988 — 1992
MA, English, Italian, Philosophy, Classics
Experience
ECHA November 2012 - Present
ECHA April 2010 - Present
Scottish Environment Protection Agency January 2009 - May 2009
Morse July 2008 - September 2008
Siemens August 2007 - March 2008
Scottish Environment Protection Agency March 2007 - May 2007
Atos Origin April 2006 - October 2006
sportscotland, South Gyle, Edinburgh January 2006 - March 2006
Scottish Qualifications Authority May 2005 - October 2005
Royal Bank of Scotland January 2005 - March 2005
Skills
DITA, Business Analysis, Classroom Training, Learning Technology, Software Quality..., Workflow Analysis, Online Help Development, Visio, Structured Authoring, AuthorIT, User Assistance, Documentation, Writing, Single Sourcing, Editing, RoboHelp, Training Consultancy, Training, Video Capture, Documentum, Webtop, Online Training, Quality Center, English grammar, Online Help, Testing, Microsoft Office, MadCap Flare, Authoring Tools, FrameMaker, Camtasia, Requirements Analysis, HTML Help, Internationalization, Development of Training..., Tutorials, Training Guides, User Acceptance Testing, Technical Documentation, Instructor-led Training, Business Process, TaskSpace, EMCPA, Plain English, Paint Shop Pro, SnagIt, Technical writing, Content Management, Document Management, Non-functional Testing