Manchester, United Kingdom
Datacenter Engineer at TelecityGroup Ltd
Information Technology and Services
Education
The Manchester Metropolitan University 2002 — 2005
BSc Hons, Business Information Technology
Experience
TelecityGroup December 2013 - Present
TelecityGroup April 2012 - December 2013
IBM Global Services May 2008 - November 2009
Carphone Warehouse May 2007 - May 2008
TalkTalk August 2006 - May 2007
Skills
Telecommunications, IT Management, Citrix, Building Relationships, Vendor Management, Technical Support, Service Delivery, Business Analysis, Documentation, Oracle E-Business Suite, IT Strategy, Operating Systems, Infrastructure, ITIL, Project Delivery, Remedy, Structured Cabling, Business Continuity, Stakeholder Management, Oracle Applications, Active Directory, Service Management, Team Management, Service Improvement, Change Management, Release Management, Process Improvement, Problem Management, IT Outsourcing, BMC Remedy, Incident Management, IT Operations, Requirements Analysis, Disaster Recovery, PRINCE2, Data Center, Service Desk, Problem Solving, IT Service Management, Event Planning, Virtualization, Oracle Database, Fiber Optic Cable, Hosting Events, Management, Solution Architecture, Copper Cabling, Sla, Outsourcing, Software Documentation