Turin Area, Italy
Hotel Director at MSC Crociere
Hospitality
Education
The International University College of Turin 2015 — 2019
Master's degree, International and Intercultural Communication
Marco Polo" MIB School of Hotel Management and Culinary Arts 1980 — 1985
Bachelors Degree, Hospitality Management and Culinary Arts
Experience
MSC Crociere - Worldwide March 2011 - Present
Professional Housekeeping October 2009 - March 2012
Airways Hotel February 2011 - March 2011
Ora Hotels & Resorts Group May 2010 - February 2011
Princess Cruises April 2006 - May 2009
Olympic Village Hotel & Resort November 2005 - April 2006
Princess Cruises July 2003 - April 2006
2005 Santè Winelands Hotel & Wellness Centre, South Africa August 2001 - June 2003
Princess Cruises December 1998 - July 2001
Princess Cruises November 1989 - December 1998
Skills
Resorts, Strategic Planning, Banquets, Guest Service Management, Employee Training, Restaurants, Purchasing, Customer Retention, Fine Dining, Crisis Management, Team Leadership, Customer Service, Opening Hotels, Cruises, Food, Project Planning, Food & Beverage, Cost Control, Hospitality, Revenue Analysis, Goal Oriented, Rooms Division, Customer Satisfaction, Catering, Hotel Management, Training, Budgets, Micros, Hotels, Yield Management, Leisure, MICROS, Restaurant Management, Procedure Manuals, Coaching, Front office, Hospitality Management, Management, Operations Management, Front Office, Leadership, Hotel Booking, Event Management, Tourism, Revenue Enhancement, Menu Development, Pre-opening, Forecasting, Hospitality Industry