Finland
Director at Tieto
Information Technology and Services
Education
Henley Business School 1999 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
Teknillinen korkeakoulu-Tekniska högskolan 1993 — 1997
Licentiate degree (pre-doctoral postgraduate degree), Electrical Engineering
Teknillinen korkeakoulu-Tekniska högskolan 1987 — 1993
Master of Science (MS), Computer Science
Helsingin normaalilyseo, Finland 1982 — 1986
Secondary School Graduate
Poway High School, California, USA 1983 — 1984
High School Graduate
Experience
Tieto January 2010 - Present
IBM Finland September 2004 - December 2009
Elisa June 1992 - June 2004
Skills
Customer Satisfaction, Telecommunications, Leadership, Service Desk Management, Business Development, Business Management, Service Development, Training, Business Process, Contract Negotiation, Research, IT Service Management, Resource Management, Quality Management, Consulting, Account Management, Physical Security, Operations Management, People Management, Team Leadership, IT Strategy, Long-term Customer..., Strategy, Customer Service..., SLA, International Business, Information Security, Lean Six Sigma, ICT, ITIL, Software Project..., Service Delivery, Managed Services, Workstations, Change Management, Outsourcing, Unified Communications, Service Delivery..., Service Management, PMO, IT Management, Pre-sales, International Project..., Contractual Agreements, Sales