Gstaad, Kanton Bern, Switzerland
Hospitality
Education
Cornell University 1998 — 2000
Master's degree, Management in Hospitality
Shinshu University 1992 — 1996
Bachelor of Arts (B.A.), Business/Managerial Economics
Experience
Mandarin Oriental Hotel Group January 2008 - December 2011
Mandarin Oriental Hotel Group March 2003 - December 2007
The Greenhouse Spa Inc. 2000 - 2002
Hyatt Hotels Corporation 1996 - 1998
Hyatt Hotels Corporation 1994 - 1994
Skills
Resorts, Customer Satisfaction, Hotels, Spa, Luxury, Marketing Strategy, Income Statement, Pre-opening experience, Management, Guest Service Management, Tourism, Hiring, Yield Management, Hotel Management, Micros, Hospitality, Revenue Analysis, Menu Development, Fine Dining, Hospitality Management, Restaurant Management, Budgets, Opera, Leisure, Food, Rooms Division, Marketing, Event Management, Cost Control, Leadership, Hospitality Industry, Property Management..., Opening Hotels, Pre-opening, Restaurants