United Kingdom
Managing Director, Principal Consultant, NonExecutive Director
Outsourcing/Offshoring
Education
Open University 1997 — 2001
Postgraduate, Management
PRINCE 1999 — 1999
PRINCE2, Project Management Practitioner - Practitioner No: P2/02264
Sheffield Hallam University 1989 — 1992
Bsc, Computing
Sheffield Hallam University 1988 — 1990
HNC, Electronics and Telecommunications
Sheffield Hallam University 1986 — 1989
ONC, Electronics & Telecommunications
Silverdale School, Sheffield 1980 — 1988
Experience
Intermedia Global Limited - Data Services May 2015 - Present
Various July 2014 - Present
Contact Center Managed Services (CCMS) UK Ltd April 2014 - Present
Ant Creative Contact September 2011 - April 2014
npower November 2008 - August 2011
npower business October 2006 - November 2008
RWE npower April 2006 - October 2006
npower April 2004 - April 2006
npower business March 1999 - May 2004
Yorkshire Electricity Group Plc January 1998 - March 1999
Skills
Strategic Partnerships, Call Center, Direct Marketing, Leadership, CRM, Business Planning, Procurement, Coaching, Networking, Contract Negotiation, Change Management, Entrepreneurship, Selling, Key Account Management, Telecommunications, Project Planning, Outsourcing Management, Project Management, Sales Process, Cross-functional Team..., Operations Management, Customer Service, Lead Generation, Executive Management, Sales Operations, Management, Call Centers, Account Management, Sales Management, Strategic Planning, Direct Sales, Business Development, SaaS, Telemarketing, Outsourcing, B2B, Team Leadership, Solution Selling, Budgets, Contact Centers, Strategy, Program Management, Consultative Selling, Contract Management, Affinity, Team Building, Negotiation, Analysis, Business Strategy, Sales