London, United Kingdom
Manager of Global Support (EMEA) at Salesforce
Information Technology and Services
Education
Warwick Business School 2012 — 2015
Master of Business Administration (MBA) with Distinction, MBA
Staffordshire University 1999 — 2000
International Business, East Asian Business Environment, Advanced Accountancy, Graphic Design
Saint Xavier University 1997 — 2000
BS - Business Administration (Management of Information Systems), Mgmt of Information Systems, Decision Support Systems, International Business, Finance, Accounting
University of Illinois at Urbana-Champaign 1995 — 1997
Bachelor of Science (B.S.), Economics
Experience
Salesforce March 2013 - Present
Salesforce October 2014 - July 2015
Salesforce March 2013 - October 2014
Marsh ClearSight (Marsh & McLennan Companies) September 2007 - March 2013
Marsh ClearSight March 2005 - September 2007
Marsh ClearSight March 2004 - March 2005
Winston & Strawn LLP November 2003 - March 2004
Winston & Strawn LLP April 2000 - November 2003
Accenture November 1998 - September 1999
Andersen Worldwide / Arthur Andersen LLP March 1998 - November 1998
Skills
Disaster Recovery, Team Leadership, Troubleshooting, Virtualization, Data Centre Architecture, DNS, Active Directory, Visio, Information Technology, IT Management, Leadership, Servers, VMware, Software Documentation, System Administration, Databases, SaaS, Integration, Windows Server, Technical Support, Change Management, Enterprise Software, Unix, Linux, Pre-sales, Management, Business Intelligence, IT Service Management, Project Management, Cloud Computing, Vendor Management, SDLC, Cross-functional Team..., Training, Citrix, Windows, SharePoint, Testing, Hardware, Email Marketing Software, Data Center, IT Strategy, Network Design, Project Planning, Business Analysis