Lyon Area, France
Customer Services Manager / Field Service Manager chez IRIS Inspection Machines
Semiconductors
Education
EMLYON Business School 2014 — 2014
Business Certificate: Effectuation Methodology, Entrepreneuriat / études entrepreneuriales
IAE FRANCE - Ecoles Universitaires de Management 2008 — 2009
MBA, Management and Business Administration
1998 — 2002
Engineer Degree, Laser and Plasma Processes, Physics
1998 — 1999
BEEng, Electronics and Electrical Engineering
Experience
IRIS Inspection Machines July 2014 - Present
Bonitasoft June 2013 - December 2013
Vi TECHNOLOGY September 2010 - June 2013
Edwards February 2010 - August 2010
Euromaster April 2009 - October 2009
KLA-Tencor January 2006 - April 2009
KLA-Tencor September 2002 - January 2006
Skills
Plasma Physics, Gestion de projet, Team Bui, Photomask and Reticle..., Product Management, Optics, Service Management, Marketing, Plasma Processing, Problem Solving, Defectivity, Customer Service, Customer Satisfaction, Electronics, Gas, Laser Physics, Inductively Coupled..., Coaching, Team Management, Vacuum Pumps, Change Management, Customer Acquisition, R&D, Customer Retention, Laser Scanning, Statistical Tools, Analyse de la..., Product Marketing, Management, Technical Support, Ingénierie, Semi-conducteur, MBA, Cross-functional Team..., Data Analysis, Product Development, Semiconductors, Semiconductor Industry, Metrology