Greece
IT Specialist at SITA
Aviation & Aerospace
Education
Panepistimion Pireos 2011 — 2013
Master of Science (M.Sc.), Computer/Information Technology Administration and Management
Technologiko Ekpaideutiko Idrima, Epirou 2001 — 2005
Department of Communications, Informatics and Management
New Horizons
ITIL v3 Certified, Service Management
Experience
SITA ATH Associate Specialist Service & Infrastructure OpsSITAApril 2008 - Present
PC Systems June 2001 - April 2008
Skills
Windows Server, VMware, VPN, Switches, Network Security, ITIL v3 Foundations..., Airport Management, Microsoft Servers, CUTE, Customer Service, BGP, Routing Protocols, DHCP, Routers, System Administration, Active Directory, Customer Escalation..., Mission Critical..., Cisco IOS, Cisco Technologies, Linux, Wireless Networking, Network Design, Symantec Endpoint..., Network Administration, IT Project..., EIGRP, VMware ESX, TCP/IP, Hyper-V, Troubleshooting, Servers, DCS, Virtualization, IT Infrastructure..., Firewalls, Airline Ticketing, Operating Systems, Reporting & Analysis, Telecommunications, ITIL Service Strategy, Network Engineering, Altiris, IT Service Management, Baggage Handling Systems, Putting the Customer..., CCNA, IT Infrastructure..., Routing, Problem Solving