London, United Kingdom
Experienced Assurance and Service Manager
Utilities
Education
Northumbria University
BSC, Psychology
York Sixth Form College 1994 — 1996
A levels, Psychology, Business & Economics, English Language
Experience
Gemserv May 2014 - Present
ELEXON August 2007 - May 2014
RWE npower 2003 - 2007
RWE npower 2001 - 2003
Skills
Governance, Smart Metering, Project Management, Operations Management, Auditing, Business Process, Meters, Change Management, Energy, Resource Management, Compliance, Data Analysis, Service Delivery, Energy Management, Internal Audit, Business Process Mapping, Electricity Markets, Business Process..., Energy Policy, Energy Markets, Project Planning, Quality Assurance, Metering, Performance Reporting, Project Delivery, Business Planning, Smart Grid, Customer Relations, Service Management, Customer Service, Process Improvement, Performance Management, Contract Management, Business Analysis, Procurement, Stakeholder Management, Management, Risk Assessment, Analysis, Communication