London, Greater London, United Kingdom
General Manager at Cycas Hospitality / InterContinental Hotels Group
Hospitality
Education
University of Buckingham / European School of Economics 2006 — 2010
Bachelor of Arts (BA), Hospitality Management and Finance
Northampton Community College 2003 — 2004
Master Degree in English Language, Hospitality Administration/Management
Experience
Cycas Hospitality / InterContinental Hotels Group August 2014 - Present
RedefineBDL Hotels / InterContinental Hotels Group / Hilton Worldwide November 2012 - August 2014
London 2012 Organising Committee of the Olympic and Paralympic Games / InterContinental Hotels Group May 2012 - October 2012
Holiday Inn London Camden Lock / InterContinental Hotels Group August 2010 - May 2012
5* Plaza On The River / Carlson Hotels "Park Plaza, Chandigarh October 2009 - August 2010
4* Park Plaza Riverbank London / Carlson Hotels "Park Plaza, Chandigarh April 2009 - October 2009
4* The Windermere Hotel London May 2008 - December 2008
4* Sunrise Beach Hotel - Fuerteventura, Spain June 2007 - September 2007
Skills
Food & Beverage, Team-oriented, Business Strategy, Uniqueness, Passion for Quality, Operations Management, Negotiation, IT Service Management, Rooms Division, Exceeding Customer..., Customer Analysis, Customer Support, Risk Assessment, Cross-functional Team..., Management, Web Services, Customer Experience, Hotels, Problem Solving, Hospitality, Strategic Planning, Customer Engagement, Fidelio, Tourism, Team Leadership, Resorts, Front Office, Going the Extra Mile, Budgeting, Flexibility, Micros, Risk Management, Social Media, Budgets, Banquets, Passion for success, Pre-opening, IT Solutions, Hospitality Industry, Health and Safety..., Data Analysis, Customer Service, Best in class service, Inventory Management, Customer Satisfaction, Hospitality Management, Employee Relations, Crisis Management, Opera