Ireland
Head of Operations and Quality Assurance at St John of God Hospital
Hospital & Health Care
Education
NUI Galway 2011 — 2012
Specialist Diploma in Lean and Quality systems, Lean and Six Sigma
NUI Galway and Quality America 2011 — 2012
Six Sigma Green Belt, Lean Six Sigma
Institute of Public Administration 1994 — 1996
Masters, Healthcare Management
National College of Ireland 1989 — 1990
Diploma, Management and Employee Relations
National University of Ireland, Galway 1977 — 1980
B. Commerce Degree, Finance, Marketing
Experience
St John of God Hospital January 2012 - Present
Clane General Hospital Limited March 2009 - January 2012
National Pediatric Development Board July 2007 - March 2009
Harlequin Healthcare March 2002 - 2007
Sisters of Charity of Jesus and Mary January 1998 - March 2002
St Joseph's Hospital December 1991 - October 1996
Defence Forces of Ireland November 1976 - December 1991
Skills
TQM, Accreditation, Performance Management, Problem Solving, Human Resources, Strategic Planning, Budgets, Hospitals, Leadership Development, Customer Satisfaction, Leadership, Vendor Management, Executive Management, Program Management, Contract Negotiation, Teamwork, Team Building, New Business Development, Customer Service, Heathcare Management, Six Sigma, Policy, Medicine, Surgery, Hiring, People Management, Clinical Research, Recruiting, Organizational..., Coaching, Business Turnaround, Training, Inventory Management, Management, Change Management, System Administration, Lean Manufacturing, Microsoft Office, Project Management, Supervisory Skills, Customer Relations, Administration, Budgeting, Risk Management, Healthcare Management, Operations Management, Healthcare, Performance Improvement, Negotiation, Team Leadership