Ireland
Head of IT at Internal Results
Information Technology and Services
Education
University of Limerick 2004 — 2006
Diploma, Project Management
EXIN 2008 — 2008
Certification, ITIL Version 3
Maynooth University 2007 — 2007
Professional Diploma, Managing IT for Business Value
National University of Ireland, Galway 2007 — 2007
Professional Diploma, Measuring the Business Value of IT
Qualtec - FETAC Level 6 with Distinction 2009 — 2009
Train the Trainer, Train the Trainer
Experience
Internal Results April 2015 - Present
Skills
IT Service Management, Technical Architecture, Mentoring, ERP, Project Portfolio..., SharePoint, Outsourcing, Enterprise Architecture, Requirements Analysis, IT Management, Vendor Management, MS Project, Managed Services, Process Improvement, Consultancy, Active Directory, Change Management, Avaya IP Telephony, Cloud Computing, Windows Server, IT Strategy, Technical Documentation, Service Delivery, Business Analysis, Goldmine CRM, Citrix, Technical Management, Telecommunications, IT Operations, Team Leadership, Operations Management, ConnectWise, Program Management, IT Governance, Integration, Training & Development, ICT Consulting, Document Management, Project Planning, Procurement, People Management, ITIL, Project Delivery, Team Building, VMware, Business Management, Disaster Recovery, Business Process...