Osterley, Greater London, United Kingdom
Project Manager at Sky
Broadcast Media
Education
Chartered Institute of Marketing 1999 — 2000
Advanced, Diploma in Marketing
Middlesex University 1997 — 2000
BA (Hons), Business Studies and Economics
University of East London 1992 — 1993
HND Accounting & Finance, Accounting
South Camden Community School 1987 — 1992
A Levels, A Levels: Business Studies, Economics, Statistics
Experience
Sky September 2015 - Present
BSkyB November 2011 - Present
BSkyB March 2010 - November 2011
Sky November 2009 - March 2010
BSkyB April 2006 - October 2009
First Group March 2005 - April 2006
Phones4u April 2004 - March 2005
Carphone Warehouse December 2001 - April 2004
SPG Media January 2001 - December 2001
Havas EHS January 2000 - January 2001
Skills
Coaching, Business Development, Customer Experience, B2B, Recruiting, Management, Training, Retail, Customer Relations, Operations Management, Leadership, Call Center, People Management, Planning, Program Evaluation, Data Analysis, Business Continuity..., Customer Service, Business Planning, Market Research, Event Planning, Contact Centre, Change Management, Internal Audit, New Business Development, Telecommunications, Sales Management, Analysis, Marketing Communications, Performance Management, Net Promoter Score, Cross-functional Team..., Project Management, Project Planning, Customer Satisfaction, Business Case, Customer Retention, Business Analysis, Contact Centers, Marketing, Governance, Customer Acquisition, Stakeholder Management, Team Leadership, Account Management, Sales Operations, Call Centers, Operational Efficiency, Business Strategy, Product Launch