Amsterdam Area, Netherlands
Centraal Service Manager@Hogeschool van Amsterdam
Information Technology and Services
Education
Certified ITIL Service Manager 2008 — 2008
Yes, EXIN
Certified BiSL Foundation 2007 — 2007
Yes, EXIN
Certified Prince II Foundation 2006 — 2006
Yes, EXIN
Certified Project Management II (Project Manager) 2003 — 2003
Yes, Cap Gemini
Certified Project Management I (Project Leading) 2002 — 2002
Yes, Cap Gemini
Middlesex University 1998 — 2001
Master of Science, Cooperative Computing
Hogeschool INHOLLAND 1994 — 1998
Bachelor's degree, Bedrijfskundige Informatica
Rooswijk 1988 — 1994
yes, Nederlands, Frans, Duits, Engels, Aardrijkskunde, Algemene Economie, Handelswetenschappen
Experience
Hogeschool van Amsterdam January 2009 - Present
Skills
Management Consulting, Functional Management, Service Delivery, People Management, SLA, Sla, IT Outsourcing, Outsourcing, ITIL, Windows, Contract Management, Change Management, IT Operations, Project Portfolio..., Service Management, Planning, Business Alignment, Team Building, Process Management, Business Process..., Incident Management, Configuration Management, Team Management, Business Continuity, Application Management, Consulting, IT Management, Information Management, Application Lifecycle..., Vendor Management, ICT, Consultancy, Management, Team Leadership, Operations Management, Customer Relations, Governance, IT Governance, Business Process, Information Technology, BiSL, Service Desk, IT Service Management, IT Strategy, PRINCE2, Process Improvement, Coaching