Ireland
Team Manager Enterprise Department at Apple
Consumer Services
Education
Lynda.com 2014 — 2014
Music Technology, Certificare of Comletion
lynda.com 2014 — 2014
Web Technology Fundamentals
Voxpro 2013 — 2014
Positive Leadership Programme, http://www.libracoaching.com/
L.U.M.S.A 2005 — 2006
Master's degree, Communication and Marketing
Università degli Studi di Roma Tre 1999 — 2003
University degree, English and Spanish Languages and Literatures/Letters, 95/110
Coombes HRM
FETAC level 6, Management people
Voxpro
Experience
Apple December 2014 - Present
Voxpro August 2014 - November 2014
Voxpro February 2014 - August 2014
Voxpro April 2014 - July 2014
Voxpro November 2013 - February 2014
Voxpro July 2013 - October 2013
Voxpro April 2013 - July 2013
Voxpro October 2012 - April 2013
Aeroporti di Roma April 2010 - June 2012
Fastweb Internet Services October 2009 - April 2010
Skills
PowerPoint, Performance Management, Event Management, Marketing, Account Management, Social Media Marketing, Teamwork, Sla, Sales, Salesforce.com, Communication, Time Management, Customer Service, Microsoft Word, Marketing Communications, Management, Applied Linguistics, Italian, Web Services, Windows, Team Management, Translation, Marketing Strategy, English, Project Management, Microsoft Excel, Team Leadership, Call Centers, Team Building, Training, Customer Experience, Recruiting, Customer Satisfaction, Spanish, Social Skills, Employee Relations, Social Media, Google Docs, Troubleshooting, Technical Support, Leadership, Telecommunications, Human Resources, Interviews, Microsoft Office, International Relations, Public Relations, Google Apps, Coaching