Zürich Area, Switzerland
Head of Service Desk at KPMG Switzerland
Management Consulting
Education
University of Portsmouth 1997 — 1998
MSc, Information Systems
Lund University 1985 — 1990
BSc/MSB, Business Administration and Economics
Experience
KPMG Switzerland April 2014 - Present
Vattenfall AB November 2011 - March 2014
Citibank July 2005 - October 2011
Citibank Switzerland June 2001 - June 2005
Seavantage AG August 2000 - May 2001
PwC Consulting, Switzerland July 1999 - August 2000
Oracle October 1998 - July 1999
The National Insurance Agency, Akershus County July 1991 - March 1997
Skills
IT Strategy, Service Delivery, Process Management, Risk Management, Project Management, Software Project..., Outsourcing, Operations Management, Team Management, Business Process..., ITIL, Incident Management, Banking, IT Operations, Process Improvement, Project Delivery, Business Process, Business Strategy, Change Management, Team Building, Business Continuity, Information Security, IT Management, Management, Data Center, Team Leadership, Resource Management, Disaster Recovery, Business Transformation, Banking Technology, Vendor Management, Strategy, Servers, People Management, Business Analysis, Performance Management, Integration, Data Warehousing, Networking, Analysis, Security, Stakeholder Management, Software Documentation, Infrastructure, Budgets, Enterprise Architecture, IT Service Management, Requirements Analysis, Governance, IT Governance