London, United Kingdom
Senior Hospitality Professional
Hospitality
Education
London Metropolitan University 2003 — 2005
Certificate, International Tourism and Marketing 2005
Institute of Management Sciences 2001 — 2002
Diploma, Hospitality/Tourism Management
University of New Orleans 2001 — 2001
Sales and Marketing Certificate, Hospitality Administration/Management
Institute of Management Sciences 2000 — 2001
Diploma, Hospitality Management
Mannings High School- Jamaica 1984 — 1990
Morris Brown College
Organisational Behaviour Certificate
Experience
Hilton Worldwide May 2013 - March 2015
Whitbread September 2011 - May 2013
Premier Inn Hotels December 2008 - September 2011
Premier Inn November 2006 - December 2008
Holiday Inn Express January 2001 - October 2005
UGI Group T/A Golden Seas Beach Resort September 1997 - October 2000
Mothers Enterprises Ltd January 1995 - June 1996
Sandals Resorts International June 1993 - January 1995
Co-operate Resorts Ltd -T January 1990 - January 1992
Skills
Resorts, Business Strategy, Guest Service Management, Employee/Labor Relations, Revenue Management, Pricing Strategy, Public Relations, Pre-opening, Sales Management, Training, Financial Analysis, Micros, Rooms Division, Property Management..., Opening Hotels, Hotel Booking, Human Relations, Management, Hospitality Management, OnQ, Coaching, Catering, Tourism, Customer Satisfaction, Hotels, Hospitality Industry, Leadership, Customer Service, Hospitality, Pricing Negotiation, Industrial Relations, Food & Beverage, Negotiation, Food, Revenue Analysis, Customer Relations, Budgets, Restaurants, Market Research, Rate Negotiation, Hotel Management, Yield Management, Team Management, Banquets, Staff Development, People Skills, Event Management, Time Management, Marketing Strategy, Front Office