Saltcoats, North Ayrshire, United Kingdom
Civic & Social Organization Professional
Civic & Social Organization
Education
University of the West of Scotland
BA (Hons) Languages (Spanish and French with German, 2:1
Denia CDT (Centro de Turismo de La Marina Alta) 2007 — 2007
Touristic German, German
Tandem Köln, German Language School, Cologne Germany 2006 — 2006
German, German
Benidorm CDT (Centro de Turismo de La Marina Baixa) 2005 — 2006
Touristic German and First Aid for the Tourist Industry (taught in Spanish)
Irvine Royal Academy 1989 — 2005
London Metropolitan University 2002 — 2002
HND Tourism Management, Business/Managerial Economics
Glasgow College of Food Technology and Tourism 1998 — 1999
HNC Tourism with Spanish, Business Administration and Management, General
Cavilam, French Language School, Vichy France.
French, French
BWS GermanLingua, German Language School, Berlin Germany
German, German
France Langue, Language School, Paris France
French, French
Experience
Irvine Learning Forum 2010 - 2010
Reid Kerr College August 2007 - June 2008
Servisair February 2007 - November 2007
Grupo Bali August 2005 - February 2007
My Travel / Airtours February 2005 - August 2005
El Estanco April 2004 - November 2004
Lunn Poly August 2003 - February 2004
Golden Sun Holidays January 2002 - August 2003
Direct Holidays April 2000 - September 2001
Skills
Customer Service, Sales Management, Consumer Law, Customer Oriented, Crisis Management, Sustainable Tourism, Tourism, Spanish-English, Arbitration, Full UK Driving Licence, Public Relations, Public Speaking, Time Management, Water Safety, Emergency Management, first aid, Customer Satisfaction, Telephone Skills, Creative Problem Solving, Hotel Booking, Hotel Administration, Letter Writing, Travel Management, english law, Flight Dispatch, Leisure Travel, Travel Planning, French, uk passport, Foreign Currency, food handling, travel documentation, Spanish-speaking, Travel Arrangements, Customer Retention, Airline Ticketing, German, Dependable Team Player, Sales Operations, Cash Handling Experience, Teaching Adults, Translation, Tourism Management, Customer Support, package holiday..., Holiday Packages, Guided Tours, food hygiene, Problem Solving, European History