Reading, Berkshire, United Kingdom
International experience of change with proven delivery. Sourcing through to contract and implementation
Online Media
Education
Cranfield University - Cranfield School of Management 2003 — 2004
Accelerated Development Program, Business/Commerce, General
University of Reading 1985 — 1988
BA (Hons), American Politics and History
Lock Haven University of Pennsylvania 1986 — 1986
Experience
hibu April 2014 - Present
Yell September 2013 - April 2014
hibu August 2012 - September 2013
Skills
Project Delivery, Customer Acquisition, SaaS, Coaching, Vendor Management, Business Analysis, Customer Service, Customer Retention, Service Delivery, Marketing Strategy, Web Analytics, Mobile Devices, Strategy, Business Development, Start-ups, Project Management, Lead Generation, Customer Experience, Account Management, New Business Development, Stakeholder Management, Team Leadership, Customer Satisfaction, B2B, Service Management, Digital Strategy, Online Advertising, Call Centers, Direct Marketing, Outsourcing, Telemarketing, Change Management, Business Strategy, Product Management, Business Process..., Performance Management, Team Management, Cross-functional Team..., Business Process, Management, Telecommunications, Leadership, Business Transformation, Digital Marketing, Contact Centers, E-commerce, Online Marketing, Call Center, CRM, Analytics