Stockholm County, Sweden
Head of Solution Delivery and Service Operation at Tieto
Information Technology and Services
Education
Linnaeus University 1986 — 1988
Mgruppen
Projektledarprogrammet
Oracle University
OSM, Siebel fundamentals, Oracle administration
Tieto
PPS
Dataföreningen kompetens
PM3, Krav
Cognos
Cognos Planning Contributor/Analyst, Cognos 8 BI Report, Metadata, Power Play OLAP, Impromptu
Dale Carnegie 2009 — 2009
Ledarskap och kommunikation
Gällöfsta
UGL
Experience
Tieto Sweden AB July 2013 - Present
Tieto Sweden AB March 2013 - July 2013
Com Hem AB October 2008 - March 2013
Com Hem AB January 2007 - September 2008
TUI Nordic September 2001 - January 2007
TUI Nordic January 2000 - August 2001
Fritidsresor January 1998 - December 1999
Fritidsresor AB January 1997 - December 1997
Fritidsresor November 1989 - December 1996
Skills
Software Development, PPS, Financial Audits, Service Delivery, Business Process, Outsourcing, Solution Architecture, CRM, IT Operations, Service Management, Resource Management, Agile Methodologies, Project Delivery, IT Strategy, IT Service Management, Process Development, Billing Solutions, Global Delivery, Application Management..., Customer Relations, Application Lifecycle..., Sla, Leadership, Project Management, Business Control, Process Simulation, Change Management, Lean Management, IT Outsourcing, Enterprise Architecture, Customer Service, Pre-sales, Contract Management, Software Project..., pm3, Telecommunications, IT Management, Integration, ITIL, System Deployment, Incident Management, Scrum, PMO, Offshore Outsourcing, Business Analysis, Agile Project Management, Offshore Operations, Business Transformation, Requirements Analysis, Offshoring