Moscow, Russian Federation
Guest Relations Manager
Hospitality
Education
Les Roches Jin Jiang International Hotel Management College 2009 — 2011
Post Graduate Diploma, Hotel Management
Siberian Transport University Novosibirsk, Russia 2004 — 2009
Bachelor of information systems and technologies, Business Informatics
Experience
Azimut Olympic Hotel June 2015 - Present
Moscow Suites Serviced Apartments March 2015 - June 2015
Radisson Blu November 2013 - December 2014
Radisson Blu June 2014 - November 2014
Radisson Blu June 2013 - November 2013
Renaissance Shanghai Yangtze Hotel September 2011 - October 2012
Guoman Hotel Shanghai May 2010 - November 2010
Gotti Computer Company Novosibirsk February 2007 - October 2009
Skills
Hotel Management, Hospitality, Concierge Services, Pre-opening, Quality Management, Guest Service, Emotional Intelligence, Rooms Division..., Customer Satisfaction, Property Management..., Teamwork, Customer Service, MICROS, Yield Management, Revenue Analysis, Hospitality Industry, Banquets, International Relations, Resorts, Hotel Booking, Hospitality Management, Leadership Development, Event Management, Hotels, Guest Service Management, International Teams, Management, Food & Beverage, Micros, Fine Dining, Front Office, Tourism, Opera, Training, Opening Hotels, Social Media, Rooms Division