Wolston, Warwickshire, United Kingdom
Experienced professional seeking a career opportunity in Sales
Information Technology and Services
Education
Leeds Metropolitan University 1999 — 2002
Mid-Warwickshire College, Leamington Spa, UK 1995 — 1997
Lawrence Sheriff Grammar School, Rugby, UK 1990 — 1995
Experience
Integrated Technology Group (ITG) February 2012 - August 2014
O2 UK (a Telefónica Company) March 2008 - May 2012
O2 UK (a Telefónica Company) October 2007 - March 2008
O2 UK April 2003 - October 2007
Skills
Pre-sales, Training, Continuous Improvement, Service Management, Management, Analysis, Educational Technology, Process Improvement, ITIL v3 Foundations..., Technical Support, ITIL, Wireless, Cloud Computing, 3G, Testing, GSM, Quality Management, Integration, Product Support, Fault Management, Networking, Crystal Reports, SQL, Customer Service, TCP/IP, Forecasting, Project Management, Visio, Requirements Gathering, Presentations, Business Process, Software Documentation, Business Analysis, ERP, Competitive Analysis, System Development, Service Delivery, Blackberry, Business Objects, Focus Groups, Data Protection Act, IIS, PSTN, Data Analysis, SharePoint, ADSL, Operating Systems, Telecommunications, Systems Analysis, Technical Documentation