Leeds, United Kingdom
Technical Support Analyst at Virgin Media Business
Computer Networking
Education
Leeds Beckett University 2013 — 2015
Bachelor’s Degree, Computer Science, BSc First Class Honours
Leeds Metropolitan University 2011 — 2013
Foundation degree, Computer Systems & Networks, 1st
Thomas Deacon Academy 2004 — 2011
Experience
Virgin Media Business July 2015 - Present
Leeds Beckett University January 2015 - June 2015
Leeds Metropolitan University 2013 - September 2014
Skills
Networking Protocol, Testing, MySQL, CSS3, Agresso, JavaScript, Windows 7, IP Phones, EIGRP, Adobe Creative Suite, Oracle, CMIS, Networking, Routing Protocols, LAN Switching, VLAN, Password Resets, Mac OS, ITIL, RIP, CCNA, phpMyAdmin, Business Objects, Wireless Networking, Data Network, Web Development, PHP, IT Service Management, HTML 5, Cisco VPN, Unix, Windows Server, Technical Support, IP Addressing, OSPF, Troubleshooting, OSI Model, Microsoft Office, IT Management, ITIL v3 Foundations..., E-commerce, Unix Operating Systems, Zenworks, Cisco WAN, Databases, Wireshark, Routing Protocols like..., SDI, Software Installation, Remote Desktop