Newcastle upon Tyne, United Kingdom
Projects & IT Management Professional (IT Infrastructure, Service Management (ITIL) & IT Service Delivery). FBCS CITP.
Information Technology and Services
Education
British Computer Society 2009 — 2012
FBCS / CITP, Fellow of British Computer Society / Chartered IT Professional
Purple Griffon / MTC (Sunderland) 2005 — 2007
ITIL 'Red Badge' Managers Certificate, IT Service Management
Leeds Metropolitan University 2002 — 2005
MSc (Masters Degree), Project Management
APM Group 2004 — 2004
Prince 2 Practitioner, Project Management
Northumbria University 1995 — 1997
Msc (Masters Degree), Computing
Northumbria University 1990 — 1995
BEng (Bachelors Degree), Engineering
Experience
Hewlett-Packard May 2014 - Present
Kitssam-IT Ltd September 2008 - Present
ACCESS LLP May 2013 - April 2014
Hewlett-Packard September 2012 - December 2012
Home Group November 2010 - July 2012
De La Rue plc. March 2010 - October 2010
NHS South of Tyne & Wear PCT February 2008 - August 2009
NAAFI January 2007 - January 2008
Sitel June 2006 - January 2007
Tyne & Wear Fire & Rescue Service April 2004 - June 2006
Skills
IT Service Management, Information Technology, CRM, Project Planning, PMO, System Deployment, NHS, Agile Methodologies, ITIL, ISO 27000, Infrastructure Planning, Incident Management, Project Finance, Infrastructure Projects, Service Delivery, PRINCE2, Data Center, Security Management, Remote Infrastructure..., Service Desk, Security Clearance, Network Security, Contact Center Design, Infrastructure, Project Portfolio..., ISO 20000, Telecommunications, Project Implementation, MS Project, Servers, Project Delivery, Windows Server, IT Management, IT Strategy, Security, Cloud Computing, Project Management, Telecom Infrastructure, Emergency Services, Management, Project Coordination, Infrastructure Security, IT Governance, IT Operations, Program Management, Service Management, Networking, Governance, Solution Architecture