Leeds, United Kingdom
Solutions Director at Capita
Management Consulting
Education
Leeds Beckett University
MSc, Facilities Management
University of Leeds
MA, Disability Studies
Leeds Trinity University 1981 — 1985
BA (hons), Psychology and Business Management
Experience
Capita October 2013 - Present
Capita Transformation June 2009 - October 2013
Leeds City Council September 2006 - June 2009
Skills
Business Planning, Business Case, Training Delivery, Business Process Design, Programme Delivery, Information Management, Workshop Facilitation, Business Process, Service Delivery, Business Transformation, Outsourcing, Organizational Design, IT Strategy, Business Process Mapping, Culture Change, Benefits Realisation, Change Management, Private Sector, Certified Project..., Business Architecture, Consulting, Management Consulting, Public Sector, Policy, PRINCE2, Leadership, Strategy, Performance Management, Organizational..., Project Management, Local Government, Business Process..., Performance Improvement, Executive Coaching, Stakeholder Engagement, Governance, Shared Services, Project Delivery, Project Portfolio..., Service Improvement, Stakeholder Management, Management, Business Analysis, Operating Models, Business Process..., Program Management, Change Programmes, MSP Practitioner, Management Development, PMO