Kingston upon Thames, United Kingdom
Global Risk Strategy Business Risk & Control and Data Strategy Manager at HSBC
Financial Services
Education
The Open University 2006 — 2011
MBA, Business Management
The Open University 2002 — 2003
Professional Diploma in Management, Business Management
The Open University
Certificate, Management
The Open University 1989 — 1998
Professional Certificate in Management, Business Management
Kingston University 1976 — 1979
BSc Hons, Geography
Glyn Grammar School 1969 — 1976
A Levels, Biology, Geography, Chemistry
Experience
HSBC February 2015 - Present
HNP Consulting Limited June 2013 - Present
HSBC April 2014 - February 2015
HSBC July 2013 - March 2014
Coutts April 2012 - May 2013
Unum February 2011 - January 2012
Unum June 2008 - February 2011
Unum Limited March 2006 - June 2008
Unum Limited April 2002 - March 2006
Unum Limited July 1999 - April 2002
Skills
Continuous Improvement, Business Planning, Enterprise Risk..., Operations Management, Kaizen, PowerPoint, MS Office Suite, Team Leadership, ISO standards, Excel, Customer Service, Business Management, Business Process..., Business Process Design, Mentoring, Process Management, Operations, Risk Management, Team Management, Controls, Internal Controls, Risk Mitigation, Employee Relations, Risk Assessment, Visio, Risk Analysis, Quality Assurance, Hiring, Business Analysis, Planning, Administration, Coaching, Operational Risk..., Customer Relations, MS Project, Project Management, Organizational..., Word, Problem Solving, Stakeholder Management, Quality Management, Team Building, Change Management, Learning, Process Mapping, People Management, Process Improvement, Quality, Governance, Business Process