Cyprus
Proudly @ Cyta's Call Centres, Cyprus
Telecommunications
Education
Cyprus International Institute of Management 2014 — 2016
MBA, Entrepreneurship/Entrepreneurial Studies
James Madison University - College of Business 2011 — 2011
Certified Professional Manager
University of Essex 1997 — 1998
Master of Science (MSc), Telecommunication and Information Systems
UCL 1995 — 1997
Bachelor of Engineering (BEng), Electronic and Electrical Engineering
HTI Cyprus (HND) 1992 — 1995
HND, Electrical
Experience
CYTA May 2014 - Present
CYTA May 2014 - Present
CYTA January 2005 - May 2014
CYTA March 2000 - January 2005
Cyprus Import Corporation (CIC) April 1999 - February 2000
Skills
NLP, Complaint Management, Google Adwords, Social Media Measurement, Computer Hardware, Call Center, Klout, GSM, Google Docs, Technical Support, Facebook Marketing, Mechanics, GIMP, Automotive, Mind Mapping, Customer Experience, google adsense, Siebel, Phone Sales, Key Performance..., Networking, sprout social, Emotional Intelligence, Net Promoter Score, Customer Service, Strategic Planning, Management, Mobile Devices, Google Analytics, Access, Coaching, Twitter, Hootsuite, Broadband, Blogging, Call Centers, Bodywork, Body Language, WordPress, Project Management, Telecommunications, Team Leadership, sproutSocial, Internet Services, Social Media Monitoring, Business Development, Telemarketing, Tumblr, Social Media, Spray Painting