Saint-Étienne Area, France
Customer Services Director at Xerox
Mechanical or Industrial Engineering
Education
International School of Management 2004 — 2006
MBA, international executive MBA
Conservatoire National des Arts et Métiers 1993 — 1998
Engineer, Mechanics
IFG
Experience
Xerox June 2008 - Present
Thales May 2007 - May 2008
Parkeon December 2005 - April 2007
Schlumberger January 2004 - November 2005
Schlumberger March 2001 - December 2003
Schlumberger September 1998 - March 2001
Skills
ITIL, Six Sigma, Project Delivery, Budgets, Analysis, Human Resources, Leadership, Risk Management, Sales Management, Project Portfolio..., Project Planning, Change Management, Business Development, Business Intelligence, Sales, Telecommunications, Marketing Management, Business Process..., MS Project, Process Improvement, Procurement, Program Management, Team Management, Project Management, Management Consulting, Team Leadership, Product Management, Integration, Requirements Analysis, IT Management, Parking, Business Strategy, Outsourcing, Software Project..., Business Process, IT Service Management, CRM, Strategy, Business Analysis, IT Strategy, Budget Monitoring, Product Development, ERP, Customer Service, Problem Solving, Operations Management, Public Transport, Management, Aftersales, PMO