Paris Area, France
Senior Consultante
Management Consulting
Education
ESCP Europe 2006 — 2006
MS, Media Management
Institut national polytechnique de Toulouse 2004 — 2006
Ingénieur ENSEEIHT, Genie Electrique et Automatique
CPGE Lycee Claude Fauriel
Maths Sup / Maths Spé
Experience
THE SOCIAL CLIENT November 2013 - Present
Elia Consulting June 2012 - November 2013
Kurt Salmon (ex-Deloitte) 2010 - June 2012
Atos Consulting 2007 - 2010
ADR Productions / Zen Productions 2006 - 2006
Skills
Social Media, Consulting, Retail, Business Process Design, Digital Media, Strategic Consulting, Business Process..., Community Engagement, Customer Intelligence, Interactive Marketing, Services Marketing, Customer Relations, Social Media Marketing, Program Management, Conversational Marketing, Customer Experience, Viral Marketing, Web 2.0, Multi-channel Marketing, Business Transformation, End User Training, Business Change..., Strategic Planning, Corporate Social Media, Multi-channel Retail, Direct Sales, Customer Lifecycle..., Social Web, Digital Strategy, Telemarketing, Customer Service, Telecommunications, Change Management, Big Data, Customer Satisfaction, Knowledge Management, Digital Marketing, Customer Acquisition, PMO, Business Case, Sales Process, Social Media Measurement, CRM, Customer Loyalty, Management Consulting, Optimisation, Business Process, Consulting Experience, Process Mapping