Utrecht Area, Netherlands
Teamleider IT Support @ UMC Utrecht
Hospital & Health Care
Education
UMC Utrecht 2011 — 2012
Managementleergang
2006 — 2009
B Eng/Ing., Technische Bedrijfskunde / Industrial Engineering
ROC Utrecht 2000 — 2003
MBO+, ICT Beheer
ROC Utrecht 1998 — 2000
MBO+, Facility Management
Cals College Nieuwegein 1993 — 1998
HAVO
Experience
UMC Utrecht May 2015 - Present
Skills
IT Service Management, Management, Business Process, Dutch, SLA, Application Lifecycle..., Service Management, IT Strategy, Project Coordination, Consultancy, Service Level Agreements, Team Management, Program Management, IT Operations, Team Leadership, Management Consulting, Outsourcing, Project Delivery, Change Management, English, SharePoint, People Management, Business Process..., Project Portfolio..., ITIL Certified, Problem Management, Service Desk, Incident Management, ICT, Information Management, Service Delivery, PRINCE2, Service Delivery..., IT Management, Governance, ITIL, Business Process..., Process Management, Project Management, Process Improvement