Utrecht Area, Netherlands
COO C&MB Business Management PMO at ABN AMRO Bank N.V.
Banking
Education
P3O Foundation Certified 2012 — 2012
Foundation, P30, P3O Foundation Certified
Prince 2 Foundation Certified 2011 — 2011
Foundation, Prince 2 Foundation Certified, Prince 2 Foundation Certified
Hogeschool van Utrecht 1989 — 1995
Bachelor of Economics B.ec, HEAO CE, Commercial Economics
Experience
ABN AMRO Bank N.V. May 2013 - Present
ABN AMRO July 2011 - Present
We Make IT 2006 - Present
ABN Amro Callcenter 2009 - June 2011
ABN AMRO Bank NV 2001 - June 2011
ABN AMRO Bank N.V. 2001 - June 2011
ABN AMRO Bank 2001 - June 2011
ABN AMRO February 2001 - January 2009
TPG Post 1997 - February 2001
Skills
Genesys, Business Analysis, Program Management, PMO, Project Portfolio..., ABN AMRO, Portfolio Management, Business Travel, Speech Recognition, IVR, Mobile Commerce, Project Initiation, Text Messaging, Speech Technology, Banking, Outsourcing, ACD, Call Centers, Risk Based Testing, Call Routing, Bill Payment, Call Center, Organizational..., Strategic Planning, Retail Banking, Consultancy, Management, Requirements Analysis, Process Management, Money Transfer, Transaction Banking, SEPA, Programma Management, Payment Cards, Dependency Management, Call Recording, Mobile Banking, Tour Operators, Project Delivery, Mobile Payments, Strategy, Flights, TTS, Change Management, Strategic Forecasting, PRINCE2, Call Control, CTI, Financial Transactions, Project Governance