Almere Stad Area, Netherlands
Accountmanager bij KANA, a Verint Company.
Computer Software
Education
Badminton Nederland 2014 — 2014
Sportleider 2 Badminton
2001 — 2004
Bachelor, Commercial Economics
Hogeschool INHOLLAND 1992 — 1994
HRM, EJ
Midland Amersfoort 1988 — 1992
HAVO-MBO, Economisch Technische variant
Chr. college Nassau Veluwe 1983 — 1989
Atheneum.
Experience
KANA, a Verint Company April 2013 - Present
KANA Benelux June 2013 - March 2015
Cirrus Staffing Services / Data Mail B.V. September 2011 - March 2013
Cirrus Staffing Services October 2008 - December 2012
Post & Blankestijn Projecten January 2008 - September 2008
Post & Blankestijn Projecten / AEP, ING, SNS, RVS, Postbank & Achmea January 2005 - September 2008
HEMA 2001 - 2005
Foto Peter Harderwijk 1998 - 2001
Plasmans' Verkoopmaatschappij 1998 - 1998
Fotografie Jan Verhoeff 1996 - 1998
Skills
Sales, Customer Service, Interim Management, Account Management, Contact Centers, Sales Management, Staff Management, New Business Development, B2B, Personnel Recruiting, Marketing Strategy, People Management, Key Account Management, SPSS, Kana, Contact Management, Temporary Staffing, Contact Centre, Outsourcing, Retail Management, Recruiting, Customer Engagement, Trinicom T5, Call Center, Training, Retail, Call Centers, Otys, Operations Management, Change Management, Recruitment Advertising, Business Development, Operations, NetSuite, Consultancy, Team Management, TotalView, Sales Operations, Management Consulting, Customer Relations, Massxess, Vocalcom, Management, Team Building, Project Management, Executive Search, Performance Management, Coaching, Genesys WFM, Recruitment/Retention