Amsterdam Area, Netherlands
Service Manager at Gemeente Amsterdam
Information Technology and Services
Education
1984 — 1986
Experience
Gemeente Amsterdam February 2014 - Present
KPN July 2011 - December 2013
Getronics November 2007 - June 2011
Getronics March 2004 - November 2007
Getronics July 2001 - February 2004
Getronics November 2000 - June 2001
Getronics September 1995 - November 2000
Getronics June 1994 - August 1995
Getronics [Geveke Electronics] February 1990 - May 1994
Systel Automatisering 1988 - 1990
Skills
Change Management, Service Improvement, Interim Management, Service Level Management, ITIL, Project Delivery, Business Alignment, IT Management, ITIL Certified, PRINCE2, Data Center, ITIL v3 Foundations..., Continuous Improvement, Infrastructure, Sla, Configuration Management, People Management, Incident Management, Transition Management, Citrix, Telecommunications, Business Process..., Service Management, Service Delivery, CMDB, Release Management, Project Portfolio..., IT Strategy, ISO 20000, IT Operations, IT Service Management, Outsourcing, Managed Services, Offshoring, Information Management, Business Continuity, PMO, ITIL v3 CSI (Continual..., ITIL Process, Process Improvement, Business Process, Process Management, Service Desk, HP, Problem Management, Governance, IT Outsourcing, Management, Service Delivery..., ICT