Almere Stad Area, Netherlands
Partner and Vendor Manager bij BT Global Services
Telecommunications
Education
Avaya University 2005 — 2006
ACS Design
Hogeschool Alkmaar 1992 — 1997
Bsc.(int.), ing.(NL)
Alkwaard College 1990 — 1992
Experience
BT Advise August 2013 - July 2015
MoneYou June 2010 - October 2012
Avaya March 2006 - May 2010
CSS Telecom September 2004 - February 2006
Imtech ICT January 2001 - April 2004
In Time Netbuilding August 1997 - December 2000
HP December 1997 - July 2000
ING Postbank February 1998 - March 2000
Sykes Enterprises August 1998 - January 2000
Skills
IT Service Management, Cisco Technologies, PRINCE2, HP Procurve, Strategy, Service Delivery, Cost Reduction..., Call Center, Cloud Computing, Avaya Communication..., Callcenter, VoIP, Contact Centers, Analytical Skills, Solution Selling, Nortel Meridian, ICT, Outsourcing, Service Delivery..., Call Centers, Partner Management, SIP, IVR, Channel Partners, Troubleshooting, Incident Management, Unified Communications, Service Management, Service Level Management, CTI, Managed Services, Avaya Aura, Sla, Telecommunications, Negotiation, IP, Pre-sales, Data Center, Procurement, Contract Management, Telephony, Avaya IP Telephony, SOX, Contract Negotiation, IT Outsourcing, Vendor Management, Customer Service, Management, ITIL