Brussels Area, Belgium
Freelancer
Public Relations and Communications
Education
1995 — 1999
Bachelor, Bedrijfs Communicatie
Experience
Call-IT Belgium N.V. August 2011 - March 2015
Sabbatical August 2009 - December 2010
Bakker & Partners August 2008 - August 2009
arvato services August 2006 - July 2008
Bosch Communication Center November 2003 - August 2006
BSC (nu bekend als Cendris) April 2000 - October 2003
Fiat Auto Nederland August 1999 - December 1999
Ceasar Resort Hotel - Israel 1997 - 1998
Skills
BPO, Training, Contact Centers, Customer Satisfaction, Coaching, Process Improvement, Lead Generation, Operations Management, Business Development, Recruiting, Telecommunications, VoIP, Management, Business Process..., Marketing, Project Planning, Key Account Management, New Business Development, Process Management, Team Management, Customer Experience, Business Strategy, Retail, Telemarketing, Customer Service, Workforce Management, Solution Selling, Outsourcing, Account Management, Team Leadership, Strategy, Direct Marketing, Team Building, B2B, ICT, Call Center, Direct Sales, Inbound Marketing, Sales, Interim Management, Management Consulting, CRM, Customer Retention, Start-ups, Change Management, Marketing Management, Sales Management, Performance Management, Call Centers, Public Relations