Poland
Manager, EMEA/JAPAC Technology Service Center at Oracle
Information Technology and Services
Education
Uniwersytet Śląski w Katowicach 2002 — 2005
M.A., English
Górnośląska Wyższa Szkoła Pedagogiczna im. Kard. Augusta Hlonda 2001 — 2002
Postgraduate, Pedagogy
Uniwersytet Śląski w Katowicach 1999 — 2002
B.A., Business English
Experience
Oracle July 2012 - Present
Capgemini December 2008 - July 2012
Capgemini June 2008 - December 2008
'Profi-Lingua' (Language School) September 2007 - June 2008
'Sage & Solid' (Language School) October 2004 - January 2006
'The Viking' (Language School) February 2001 - June 2003
Skills
Outsourcing, Incident Management, Unix, Servers, Sla, Team Leadership, IT Service Management, Team Management, Business Process, Oracle, Sun, Leadership, Management, Service Management, ITIL, Virtualization, Customer Satisfaction, Linux, Service Delivery, IT Management