Ireland
eLearning & Knowledge Management Specialist at Bord Gáis Energy
Utilities
Education
Irish Institute of Training & Development 2010 — 2010
FETAC Level 6 Train the trainer, Training, A
Irish Institute of Training & Development 2010 — 2010
Trainer Skills Certificate, Training, A
Senior College Dun Laoghaire 2009 — 2010
Diploma, JEB/EDI IT Teachers' Training Diploma
Griffith College Dublin 2000 — 2005
Bsc, Computing Science
Experience
Bord Gáis Energy August 2014 - Present
Bord Gáis Energy October 2013 - August 2014
Bord Gais Energy April 2012 - October 2013
Bord Gáis Energy September 2010 - April 2012
Oghma Services Ltd April 2007 - September 2010
Xerox April 2006 - April 2007
Xerox January 2006 - April 2006
Xerox September 2005 - January 2006
Xerox September 2004 - September 2005
Skills
Outsourcing, PHP, Organizational..., Stakeholder Management, Training & Development, SharePoint, Training Delivery, Human Resources, Business Process..., Change Management, Cross-functional Team..., Project Management, Coaching, SQL, Customer Experience, Strategy, Customer Service, Customer Satisfaction, Business Analysis, Employee Training, Quality Assurance, Microsoft Office, Process Improvement, Program Management, C++, Team Leadership, Unix, Java, Training Skills, Leadership, Consulting, Workshop Facilitation, Vendor Management, Project Planning, Databases, Business Strategy, Analysis, HTML, Training, Technical Training, Performance Management, Management, Knowledge Management, Training Needs Analysis, CRM, Testing, Team Management, Business Process, Visual Basic, Troubleshooting